Last updated: 12-25-2025
Shipping Policy
At Okivital, we aim to deliver your orders quickly and transparently. Please review the shipping details below before placing your order.
Shipping Areas
We currently ship within Spain, including:
- Mainland Spain (Península)
- Balearic Islands
- Canary Islands
Shipping Costs
- Mainland Spain: Free shipping on all orders
- Balearic Islands: Shipping costs apply and are calculated at checkout
- Canary Islands: Shipping costs apply and are calculated at checkout
Delivery Timeframes
- Mainland Spain: 2–5 business days
- Balearic Islands: 3–7 business days
- Canary Islands: 5–10 business days
Delivery times are estimates and may vary due to carrier delays, holidays, or customs procedures.
Customs, Duties & Taxes
Orders shipped to the Canary Islands may be subject to additional customs procedures, local taxes, or import duties. Any such charges are the responsibility of the customer.
Order Processing
Orders are processed within 1–2 business days (excluding weekends and public holidays). You will receive a confirmation email once your order has been shipped.
Tracking Information
Once your order is dispatched, you will receive a tracking number by email so you can follow your shipment.
Contact Information
If you have any questions about shipping, please contact us at:
📧 info@okivital.com